Your satisfaction is our highest priority and if something you ordered is defective
or has been damaged during shipping we will do our best to arrange for a replacement,
credit or refund your money within 30 days.
Instructions for shipping non-defective or undamaged returns:
If your item has been damaged during shipping PLEASE SAVE THE PACKAGING. Please
call us at (605) 578-3346 or send us an email with a detailed description of the
damage. We will issue you a return authorization number and you may send the item
back to us at our cost. PLEASE INCLUDE IN THE PACKAGE a copy of your order confirmation
e-mail or a note with the purchaser’s name, address, phone number, e-mail address
and order number.
Instructions for shipping non-defective or undamaged returns:
If you would like to return an item because you are not completely satisfied, you
may do so within thirty days of the purchase date. To return an item, please follow
the instructions below, and we will credit your account for the cost of the item
– less shipping costs - as soon as we receive it . Call us at (605) 578-3346 so we
can issue you a return merchandise authorization number. Alternatively you may send
us an email; please include as much detail as possible the reasons for your dissatisfaction.Use
the original package and packing material. PLEASE INCLUDE IN THE PACKAGE a copy
of your order confirmation email or a note with the purchaser’s name, address, phone
number, email address and order number. ON THIS PAPER write the return merchandise
authorization number, circle the item you are returning and write the reason for
the return. ON THE REVERSE SIDE OF THIS PAPER please specify if you would like a
charge credit (to the original credit card only) or an item exchange. Please insure
the item; we cannot process refunds for items damaged during return shipping. As
noted in the Terms of Use, which you agreed to when you placed an order, return
insured shipping costs are your responsibility if you are exchanging or returning
an item unless it was damaged, defective, or the incorrect item. Packages must be
returned prepaid – we do not accept COD deliveries. If you have any questions, please
contact us at (605) 578-3346 or send an email. Our mailing address is at the bottom
of this page.
Contacting Us:
If you have any questions about refunds and return you can contact us by e-mail,
call (605) 578-3346 or write us at Saloon No.10 657 Main St., Deadwood, SD, 57732.
DATE OF FIRST PUBLICATION: May 31, 2003
REVISIONS: May 1, 2006